PulseChat – Perfex OmniChannel AI Customer Service

OmniChannel AI Customer Service for Perfex CRM
Turn Perfex into an AI‑powered omnichannel inbox.
WhatsApp, Telegram, Email & more – all in one place, super‑charged by ChatGPT & Claude.
NEW – Multi‑provider AI assistant (OpenAI + Anthropic)
NEW – Omnichannel Channels tab (WhatsApp, Telegram, Email, SMS, Slack, Viber, etc.)
NEW – AI auto‑replies, summaries, translations & tone rewrites
NEW – Automation rules for routing & auto‑responses
NEW – Unified CRM context for every conversation

Say goodbye to tab‑hopping. Let AI handle the heavy lifting.

PulseChat brings a modern chat & omnichannel inbox inside your Perfex CRM installation and pairs it with a
powerful AI assistant (OpenAI